How do I recover my account if I forget my master password?
You can't — and that's intentional. Your master password is the root of all encryption keys. If you forget it, no one (not even Zecuri) can recover your vault. Choose a master password you'll remember; a long passphrase like "correct horse battery staple" works well. You can also store your master password in another password manager — yes, really.
Can Zecuri employees see my passwords?
No. Your vault is encrypted on your device before it ever leaves it. Zecuri servers store only signed sync metadata, and the encryption key never reaches our servers. Not even with a court order can we decrypt your vault.
What if your servers are hacked?
Our servers store only Ed25519-signed sync metadata. Even if attackers gain access, they get signed metadata, not passwords. Your vault data is encrypted with AES-256-GCM, and the keys are derived from your master password on your device.
How does sync work if the server can't see my vault?
Sync metadata — not vault data — is signed with your device's Ed25519 key and stored on our servers. When syncing, devices check signatures to verify the metadata is authentic. Vault data is encrypted per item with AES-256-GCM. The server is stateless; devices do the heavy lifting.
Do you sell my data?
No. We don't collect analytics, telemetry, or behavioral data, and we have no business model that depends on monetizing it. Zecuri is built for people who expect privacy by default.
Can Zecuri access my passwords if I'm hacked?
If your device is compromised by malware, an attacker with access could steal your vault. That's a device-level threat, not a Zecuri flaw — Zecuri can't protect against keyloggers or malware. Keep your device secure with OS updates and a strong device lock.
Why is Zecuri still early?
The core security architecture — sync, vault, crypto — is complete. We're building more: a Firefox extension, an Android app, passkey support, TOTP, and breach alerts. We're also moving to OPAQUE for password-authenticated key exchange (post-MVP hardening).
How much does Zecuri cost?
Zecuri is free. No premium tier, no paid plan. It's funded by LineSpotting AB, our Swedish parent. We believe password managers should be affordable and private.
Do you have a family plan?
Not yet. On the roadmap, multi-vault support (Phase 2) will enable family and team scenarios. For now, each person installs Zecuri independently.
Is my data backed up?
Yes. Zecuri syncs your vault across devices, and each device holds a copy of your encrypted vault. If you lose one device, your vault is still on the others. Local encrypted export is in progress.